We are looking for a reliable and friendly Front Desk Agent to join our team on weekends. This role is the face of our property, responsible for providing excellent guest service while also assisting with light housekeeping/laundry tasks to support daily operations.

Responsibilities

• Greet and check in/out guests
• Handle reservations and walk-in bookings
• Answer phone calls and assist with guest inquiries
• Process payments (cash/credit)
• Address guest concerns promptly and professionally
• Maintain front desk cleanliness and organization
• Assist with laundry duties (washing, drying, folding linens/towels)
• Coordinate with housekeeping to ensure room readiness

Required Qualification

• Ability to work MONDAY - FRIDAY
• Strong customer service and communication skills
• Basic computer and cash-handling skills
• Ability to multitask between front desk duties and laundry
• Must be dependable, punctual, and professional
• Ability to stand for extended periods and lift up to ~20?30 lbs (laundry)
• English required; additional languages a plus
• Previous hotel or customer service experience preferred, but not required